Better hospital care linked to happy staff
A study of staff perceptions of quality of care at the National Health Service (NHS) hospitals in England suggest a possible link between higher healthcare staff job satisfaction and better quality of care and patient outcomes.
Published in 2012, and revised in 2013, the study points to evidence that increased workplace and job satisfaction in specific settings is linked to lower mortality rates and increased positive patient outcomes.
The study’s aims were to “…assess the potential of staff satisfaction to be used as an indicator of institutional performance”. Over 60,000 respondents from 147 NHS trusts were included in the analysis.
It may not be surprising to hear that a happier nurse or doctor can provide better patient outcomes. In most professions it would be intuitive to find that a person who is happy in their job is going to be more focused and attentive to the task they are performing. Healthcare should be no exception.
The study did not identify what factors contributed to a happier work environment. So, we thought we would make up our own based on customer feedback and our own personal experience:
We built the ActionCue application for that strict purpose, to make your job easier, improve the quality of care, reduce healthcare costs and, ultimately, to improve patient outcomes.
Don’t just take our word for it though. We have a whole list of subscribers that credit the ActionCue application for their success. Visit our testimonials page and read from just a few of them. With a 100% subscriber retention since 2009, we must be doing something right.
Click here to read the study abstract.
To learn how the ActionCue hospital risk management software click here can make your hospital a ‘happier’ place, click the link above.
Don Jarrell has over 35 years of technical and business experience in product management, technology strategy and intellectual property management and licensing. Don is a primary driver of Prista’s vision and mission for the ActionCue Clinical Intelligence application.