Thank you for such a great training! The ease of the system and all “the work” it does for you is just amazing. I look forward to getting the rest of the leadership team trained.
Standardized our Quality Program.
We wanted to standardize quality measurement and ActionCue has done that for us. It is very user friendly and reporting is easy. ActionCue has also saved time reviewing metrics and other data.
ActionCue saves time.
ActionCue saves time in many ways. Everything is in real time, so I can input data and tabulate numbers as I go. I can track and trend data at any time—no need to wait till the end of the month for reports. Potential issues show up right away, which allows us to immediately set an action plan to make the right correction. And the information is transparent for everyone, so we can collaborate more quickly and more effectively.
Improved incident reporting.
ActionCue has made a difference in many ways. We see more information than we did before implementing the solution, and it goes to the people who need to see it. We can track things better because ActionCue shows what to look for, and we have improved incident reporting as a result. We are able to generate the state-required reports directly from ActionCue, which is a huge time savings.
Gave us a quality program.
We are all happy with ActionCue. The employees like ActionCue and now it feels like we have a quality department. All the employees and management are impressed with the reports and measures we are monitoring.
Gave us insights to make improvements into our programs.
Our safety meetings were always quite predictable and boring with pertinent information not being discussed. Today was a different story!! The reports provided the basis for much discussion and recommendations for changes/improvements. Thank you for helping me get the reports set up. It was really perfect.
From incident to Action Plan.
Before ActionCue, our incident reporting process was strictly paper based, which was cumbersome. Now an event gets entered into the system, I investigate, and then create an action plan. Any staff members who are impacted automatically receive the report.
Enhanced our ability to maintain consistency across multiple locations.
ActionCue gives us one platform to use for all hospitals. It has enhanced our ability to maintain consistency in operations and to set best practices for processing patients across all facilities.
Results in real time.
Action Cue will tabulate the results in real time for analysis and when I view the data I can see if a problem is in the making or should be more closely monitored. From there I can speak with a department leader and we can determine if we would like to formulate an action plan based on the data results placed in Action Cue.
Puts data to good practical use.
I’d like to thank you for developing a system that puts data to good practical use, and keeps hospitals in a continual state of improvement. That's the foundation of our survey process.
It’s a brilliant product.
I am quite enthusiastic about Action Cue. Our plan is to incorporate all of our operational and clinical metrics within Action Cue and manage it through our Medical Directors and Operations team. Without it we would not have a common platform on which to function. Its visual nature is compelling and the data is easy to understand. The ability to create custom reports is particularly important to me as a CEO. It's a brilliant product.
Customer Service is Excellent!
"Thank you so much for this very helpful response. I followed your instructions and was able to generate the same reports you listed. Thank you so much for taking the time to find the 9 wrong med events. Very helpful! I made a spreadsheet and will be taking these to the next P&T meeting. Your customer service has been excellent!!"
ActionCue will pay for itself.
"Over the last three years, ActionCue has allowed us to trend what our fall rate is. And we've actually, over the last three years, decreased our fall rates by 50% each year. So, it allows us to monitor the correct processes that improve our patients safety and improve their outcome."
Thanks to ActionCue, we are finally caught up!
For the first time since we started with ActionCue, our “cue” is caught up, with only mid to late August reports showing up!! Thanks so much for your work in cleaning this up. A special thanks to Billie Anne and her staff who dug in and pushed some through to expedite our process!
Please keep it up so that we can generate accurate and timely reports… but celebrate our success now!
Your Support staff are doing a great job! Their follow up is quick and thorough and I appreciate having a 2nd set of eyes on my data to ensure everything has been entered correctly!
I had a great ActionCue Clinical Intelligence session with my Quality Council Board this morning. In the past, our safety meetings were always quite predictable and boring, with pertinent information not being discussed, today was a different story. The ActionCue reports provided the basis for so much discussion and recommendations for changes/improvements.
Thank you for helping me get the reports set up…..it was really perfect!!
Finally, a system that puts hospital risk, quality and performance data to good use!
I had the pleasure of the ActionCue Clinical Intelligence system while I was at Red River Hospital. I thought it was very well designed and VERY user friendly. In a word, AWESOME!!! I’d personally like to thank you for developing a system that puts data to good practical use, and keeps hospitals in a continual state of improvement. That's the foundation of our survey process.
Great work to all of you.
I was honored and humbled by your recognition today, I was totally caught off guard. I thank you for introducing me to Action Cue and being an awesome mentor. I love the new roll-outs for next year. Great work to all of you.
Easy to use.
The ActionCue application is incredibly easy to use. I love watching our quality indicators improve!
Ahead of the curve.
The ActionCue Clinical Intelligence software put Red River Regional Hospital ahead of the curve.
The Paper blizzard is finally disappearing!
Cost Effective Results.
The most cost effective way to get Risk, Quality and Performance Improvement results. Our hospital has been with Prista from its inception. As a result of having a tool to monitor Quality Indicators as well as accreditation standards, we have seen our quality scores increase from 64% to 97%, our Core measure scores to 100% compliance and accreditation reporting to the simplest ever. I highly recommend Prista and their patient safety tools. It is cost effective and will improve your results.