Prista Corporation ActionCue Clinical Solution

I can’t thank you enough for all the work your team has placed into this project. This was an aspiration for both organizations to wrap our head around an AR concept that can be scaled and applied to any size organization. I was impressed by the first iteration of what was presented to me and loved the concept from the start. Collaborating with your team has been an amazing experience to see a project come to life is exciting to be a part of. I have been able to utilize the tools you have provided to give me a baseline of my logistical operations for AR. So far, we have seen improvements on coding days and days to reimbursement just by giving us to tool to focus energy and efforts to the right places. The ability to track and note what is reason for denial gives us very accurate depiction on what we can improve on before the claim is sent out. I am accurately able to keep up with AR and have meaningful meeting about how to solve specific issues found through the review of these numbers. Thank you for everything your team has done in this project, and it has been a pleasure to work on this project with you so far.

Graham Regional Medical Center has used ActionCue the last several years, for event reporting and Quality improvement, and has had great strides in reporting of safety and risk events. I tell everyone my famous quote “I don’t Like Surprises”. This reporting system has allowed our facility to capture everything from simple fixes to serious events. The mechanism to build and have a great quality plan is there with this program. Everyone from other facilities that asks my input gets an honest answer. I would recommend ActionCue to anyone that is willing to put in the work and effort to make patient safety and risk a priority. The program is user friendly, has great clinical support and great leadership.

ActionCue saves time in many ways. Everything is in real time, so I can input data and tabulate numbers as I go. I can track and trend data at any time—no need to wait till the end of the month for reports. Potential issues show up right away, which allows us to immediately set an action plan to make the right correction. And the information is transparent for everyone, so we can collaborate more quickly and more effectively.