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NJ court says hospitals can keep internal error reviews private

A recent New Jersey Supreme Court ruling has concluded that hospitals’ internal review reports written after adverse events occur should remain private. But, that doesn’t mean hospitals should not be tracking and reporting adverse events.

Under the ruling, the Valley Hospital of Ridgewood, New Jersey is allowed to keep secret a memo that was written after a roundtable discussion, following events that led to a 2007 malpractice suit alleging a newborn suffered brain damage as a result of negligent care during birth.

In the 4-3 majority ruling, the court said, “[t]he Legislature included in the Patient Safety Act a provision creating an absolute privilege. It reasoned that healthcare professionals and other facility staff are more likely to effectively assess adverse events in a confidential setting, in which an employee need not fear recrimination for disclosing his or her own medical error, or that of a colleague.”

The 2004 Patient safety Act, the Supreme Court was referring to, ensures the confidentiality of healthcare workers in order for them to be more forthcoming when a hospital error is made. Without this provision, hospital staff are less likely to report an adverse event for fear of being held liable. Doctors and nurses should feel they are protected, without the threat of reprisal, to share all information surrounding a bad outcome — allowing for timely and accurate incident reporting.

Timely and accurate incident reporting is essential to improving patient care by identifying adverse event trends due to bad practices, poor planning, or insufficient training. A study from the Journal of Patient Safety calculated the annual toll of preventable deaths due to medical errors in hospitals at as many as 440,000. The finding did not include tens of thousands more who die outside of hospitals from medical mistakes such as drug or diagnostic errors.

It can easily be argued that, in a hospital environment conducive to efficient incident reporting — where all staff feel secure to participate in a culture of quality — and with a robust, integrated Risk, Quality and Performance Improvement program, a large number of those 1,000 deaths per day are preventable.

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Hospital Quality Initiatives Save Nearly $1.5B

shutterstock_108241016In 2012, more than 1,500 hospitals participated with the Hospital Engagement Network (HEN) in an initiative aimed at reducing harm and cutting readmissions of patients, which led to saving more than $1.3 billion, according to a statement from the Health Research & Educational Trust (HRET).

HEN, a collaboration between Health Research & Educational Trust (HRET) and the American Hospital Association (AHA), is focused on improving healthcare quality, improve hospital infrastructures and promote a culture of quality.

In a news release by HRET, the program prevented:

    • Nearly 19,000 early-elective deliveries
    • More than 11,000 readmissions
    • More than 8,500 infections

“The latest results from the HEN effort are outstanding and highlight the success that quality improvement professionals can make within their hospitals and health systems,” said Maulik Joshi, president of HRET and senior vice president for AHA.

This should be beacon for hospital executives and administrators who are searching for ROI on the quality and performance initiatives they are funding. Innovations in healthcare quality IT incident management and hospital management software, like the ActionCue application, are revolutionizing how hospitals provide care to patients. By introducing IT technologies perfected in other industries to the performance and quality management of hospitals, it is now becoming possible for administrators and front-line staff to visualize, in real-time, the performance of their hospital — allowing for near immediate actions to correct adverse incidents — preventing bad outcomes, improving patient care and dramatically reducing hospital costs.

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