Better hospital care linked to happy staff A study of staff perceptions of quality of care at the National Health Service (NHS) hospitals in England...
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Helping Hospital CEOs
Can Mickey Mouse Make Your Hospital Better?
Many hospitals are banking on better guest services to improve their healthcare Barton Memorial Hospital in South Lake Tahoe, Calif., sent its 900...
Happy patients could mean more money for hospitals.
Pay-for-performance has become popular among policy makers and private and public payers. Hospitals could be given more money from the Government if...
Want happy patients? It starts with happy hospital staff.
Engage your staff and be 'amazed' at what follows. Historically, hospitals have adopted a patient-centric mission. But Beryl Companies CEO Paul...
Does your Risk/QI Program Make You Happy?
Not, "are you happy with it." But, does it actually make you happy? Does it make your job easier and is it improving healthcare quality in...
Hospital Quality Initiatives Save Nearly $1.5B
In 2012, more than 1,500 hospitals participated with the Hospital Engagement Network (HEN) in an initiative aimed at reducing harm and cutting...
Demand for “intelligence” in HC IT is catching on
A discussion on LinkedIn recently opened around an article by John Glaser, PhD, CEO of health services for Siemens Healthcare. He recently spoke at...
Quality in the Halls
Beyond the monthly or quarterly Quality Improvement meetings where we show up to either strut our collective performance achievements or gingerly...
Hospital CEO Turnover – lack of tools for a key responsibility ?
A recent article in Hospital Dive "Hospital CEO turnover: A symptom of a greater sickness?", touched on some real problems that are actually...