As the saying goes among software industry veterans, the cost burden of a highly customized product is applied to the customer “up-front and...
Customization – The gift that keeps on costing
read more
Helping Hospital CEOs
Tackling the Top 10 Patient Safety Concerns with a Culture of Safety – Part 2
The ECRI Institute recently published their Top 10 Patient Safety Concerns for Healthcare Organizations for 2017. In part 1 of this article, we...
Tackling the Top 10 Patient Safety Concerns with a Culture of Safety – Part 1
The ECRI Institute recently published their Top 10 Patient Safety Concerns for Healthcare Organizations for 2017. Several of these items were on...
7 Steps to Increasing ROI with Performance Improvement
For a long time, Quality and Safety Event reporting have been recognized as important but often downplayed tasks when it came to getting the...
Flu, pneumonia deaths exceed epidemic threshold
Becker's Healthcare reports statistics on a significant rise in influenza and pneumonia deaths, focusing on flu-related death in 10 states: Alabama,...
A Culture of Quality: What It Is and What to Break to Get It
By Don Jarrell Is there a healthcare organization anywhere that doesn’t want to provide top quality care? This is one of the highest priorities...
Computers vs. Humans: Divide to Succeed
by Don Jarrell Time after time in our work with hospitals engaged in improving quality and safety management, I have seen management and staff...
Hospitals Face Penalties On Patient Injuries
Source: Kaiser Health News During a hernia operation, Dorothea Handron’s surgeon unknowingly pierced her bowel. It took five days for doctors to...
How can Health IT increase scheduled patient visits?
Researchers from Oregon Health & Science University and Kaiser Permanente Northwest’s Center for Health Research argue in an article published...