ActionCue Clinical Intelligence
The unified platform that transforms healthcare quality management by integrating risk, quality and performance improvement.
The challenge healthcare providers face
Healthcare quality managers are drowning in administrative complexity. They maintain dozens of paper binders, chase departments for data with three-month lag times, and face stressful regulatory surveys with incomplete documentation.
Staff are overwhelmed by administrative burdens rather than focusing on improving patient care. Traditional solutions are either too complex, too expensive or require multiple systems that don’t communicate effectively.
Rural and community hospitals, in particular, struggle with limited resources but face the same regulatory requirements as larger facilities.
How ActionCue CI solves these challenges
ActionCue Clinical Intelligence is an integrated and innovative software platform designed specifically for healthcare providers to enhance risk, quality, and performance improvement.
Unlike others who offer multiple disparate systems, ActionCue CI provides one unified platform that eliminates silos and streamlines workflows.
Our solution transforms paper-based processes into automated workflows with built-in guidance, providing real-time visibility through intuitive dashboards that serve everyone from frontline staff to executive leadership.
Core platform capabilities
Risk Management Event Reporting
Comprehensive system for documenting, investigating and managing adverse events and near-misses with systematic notifications and structured investigation protocols.
Strategic value: Ensures regulatory compliance whilst eliminating manual documentation risks.
Quality Tracking & Metrics
Systematic approach to defining, measuring and reporting on quality metrics across departments with real-time visibility and automated reporting.
Strategic value: Transforms quality management from reactive to proactive with actionable insights.
Provider Performance Tracking
Tools to track and compare performance metrics by provider with objective data for recredentialing and performance reviews.
Strategic value: Supports provider excellence through data-driven performance insights.
Performance Improvement Action Plans
Evidence-based framework for developing, implementing and monitoring systematic improvement initiatives with built-in best practices and compliance guidance.
Strategic value: Meets regulatory requirements for critical access hospitals; unique in the market.
Complaints & Grievances Management
Structured system for documenting and resolving patient complaints with systematic workflow protocols and comprehensive outcome analysis.
Strategic value: Ensures regulatory compliance while transforming patient feedback into actionable improvements.
Real-time Dashboards
Dynamic, real-time visualizations using intuitive traffic light systems with drill-down capabilities for detailed analysis.
Strategic value: From boardroom to bedside – actionable insights for every organizational level.
What makes ActionCue CI different
Only truly integrated solution
The only unified platform with risk management, quality tracking, and performance improvement action plans in one system – no need for multiple products or additional performance improvement capabilities.
Purpose-built for rural healthcare
Explicitly designed for rural, community and critical access hospitals with limited resources but high regulatory requirements – not a generic solution adapted for healthcare.
Healthcare professional design
Built by healthcare professionals who understand real-world workflows, regulatory requirements, and operational challenges – resulting in intuitive, practical solutions.
Exceptional support model
Ongoing support and consultation from staff with healthcare experience, not just technical support – we’re partners in your quality improvement journey.
Your path to success
Discovery and planning
Comprehensive assessment of your current processes, regulatory requirements, and organizational goals to ensure optimal configuration. Ensures seamless integration with existing workflows and identifies improvement opportunities immediately.
Customized setup
Platform configuration tailored to your facility’s specific workflows, metrics, and reporting requirements. Maximizes effectiveness by aligning with your established practices and compliance needs.
Training and onboarding
Comprehensive training for all user levels, from frontline staff to executives, ensuring confident platform adoption. Builds organizational competency and ensures consistent, effective platform utilization across departments.
Go-live support
Dedicated support during launch phase with ongoing guidance to ensure smooth transition from existing processes. Minimizes disruption while accelerating time-to-value.
Continuous optimization
Regular check-ins, performance reviews, and platform updates to maximize value and adapt to changing requirements. Get sustained ROI through evolving capabilities that grow with your organization.
Real results. Better outcomes.
Financial impact
Operational excellence
Quality improvements
Staff satisfaction
Real results. Better outcomes.
Gave us a quality program.
Kalpana Rao
CQO, Trinity Healthcare
We are all happy with ActionCue CI. The employees like ActionCue CI and now it feels like we have a quality department. All the employees and management are impressed with the reports and measures we are monitoring.
Standardized our Quality Program.
Donald Brock
DO, FACEP, Regional Medical Director
We wanted to standardize quality measurement and ActionCue CI has done that for us. It is very user friendly and reporting is easy. ActionCue CI has also saved time reviewing metrics and other data.
Easy to use.
William Kiefer
CNO, TMC Bonham Hospital
The ActionCue CI application is incredibly easy to use. I love watching our quality indicators improve!
Built for compliance confidence
ActionCue Clinical Intelligence is designed to meet the evolving regulatory requirements facing healthcare providers, including the performance improvement requirements for critical access hospitals.
Our platform ensures you’re prepared for surveys from regulatory bodies with comprehensive documentation, real-time reporting, and structured improvement processes that demonstrate your commitment to quality patient care.
Ready to transform your quality management?
See ActionCue CI in action with a tailored demo today!