Services & Support
For all we claim to know about the needs of hospitals and the best ways to process and present information, what really matters to us - and to you when considering using the ActionCue Clinical Intelligence application - is the insight we get from subscribers, consultants and other thought leaders about how our application really contributes to delivering better patient care and improving hospitals' operations. Here are a few.
You can see which in which states we have subscribers and users of ActionClinical Intelligence here.
"Prista's ActionCue® application afforded me the opportunity to gather, enter, aggregate, and analyze data, and develop corrective action teams quick and easily. I can display real –time data and develop real-time solutions in a flash, with involvement from all departments. Event reporting is organized and comprehensive. Thanks Prista for making my life easier!"
- CQO & Risk Manager, Regina Archote, AMG Specialty Hospital, Feliciana LA
“Our hospital has been with PRISTA from its inception. As a result of having a tool to monitor Quality Indicators as well as accreditation standards, we have seen our quality scores increase from 64% to 97%, our Core measure scores to 100% compliance and accreditation reporting to the simplest ever. I highly recommend PRISTA and their tools. It is cost effective and will improve your results.”
-CEO, David Conejo, Red River Regional Hospital, Bonham TX
"I had been in position for 5 years ... pulling all of the reports together every month and gathering the data. We just kept adding more PM to our home grown paper system and spreadsheets. When she told me about [ActionCue Clinical Intelligence] it was a breath of fresh air. As soon as I saw the reports and how easy it was to pick and chose what I wanted for specific reports, I wanted it."
- CNO, Deborah Pelton, Texas Spine & Joint Hospital, Tyler TX
"This is looking so good. ActionCue is awesome".
- CEO, Tony Wahl, Texas Spine & Joint Hospital, Tyler TX
"Having worked with several quality systems during my tenure as a leader in healthcare, I have never had the opportunity of working with software that is as comprehensive and user friendly as Prista’s ACI. The training and support that Prista has offered have made the transition to ACI manageable, meaningful, and successful! We are excited about the ease of use of the PI tools and dashboards that affords us the ability to quickly assign performance improvement actions by a few easy clicks. The ultimate value of such an easy to use system is watching our quality indicators improve as a whole now that we are able to view and monitor all of our data."
- William Kiefer, CNO, Red River Regional Hospital, Bonham TX
“ActionCue Clinical Intelligence and their superior customer support have enabled us to attain effective quality system processes to help our organization move forward at a faster pace. This product consists of configurable, easy-to-use, connected applications for streamlined and effective quality management”.
- Teresia Gibson, HIM Director, Red River Regional Hospital, Bonham TX
"The ACI program put Red River Regional ahead of the curve with collection of data and the analysis making for more timely action plans. I highly recommend the ActionCue program to any facility that is looking for a user friendly, high quality, data information now Quality/Risk program.
- Kathy Nolen, Quality/Risk Director, Red River Regional Hospital, Bonham TX
"I have been in this position for over 10 years and have never found such a “user friendly” quality and risk management product on the market. The paper blizzard is finally disappearing! The “buy-in” from our CEO, CFO and CNO was easy. One quick tour of the product and they were sold on it."
- Heather Greenwood, RN. CQO & Risk Management Director, Seymour Hospital, Seymour TX
“Quality Council went FANTASTC!!!!!! The physicians LOVED the ActionCue program. The CEO loved seeing what the system does for us.
They were all in agreement that ActionCue is moving us FORWARD from looking at case by case to conducting real analysis on the areas that have opportunities for improvement”
- Cheyenne Moore, DQM/RM at Trillium Specialty Hospital West Valley, Sun City AZ
"If you want a user friendly program with all the correct tools at your fingertips, Actioncue is for you. I am new to my position and. with the support and feedback I have received from Prista, I feel I can bring our Performance Improvement program to a higher level of success."
- Melanie Gillespie RN QA/PI Director, Hansford County Hospital District, Spearman TX